Jyoti Prakash Mahila B.Ed. College has Grievance Redressal Cell for dealing with any sort of grievance that the students and staff may encounter, Grievances of students, if any, brought to the notice of the Head of the institution, and the issues are amicably and promptly solved.

  The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the members in person, or inconsultation with the officer in-charge Students’ Grievance Cell.

  If a person is not willing to come in person, he can lodge his complaint by writing in the suggestion box of the college or can also fill the online form available on the college website. The Grievances may broadly include the following complaints of the aggrieved students.

Academic

Protection of human rights is essential for the all-around development of an individual's personality to realize the primary needs of the students and staff and secure civil liberties for everybody.

The cell is indented to find solutions for problems like sexual harassment-any kind of physical or mental harassment, complaints regarding class room teaching-class room management, completion of syllabus, teaching methods etc., if and when they arise.

The Grievance Redressal Cell convenes meetings periodically, record minutes and takes steps to redress the grievance.Anti Ragging and Sexual Harassment Cell specially toned to redress the grievance regarding Sexual harassment and ragging. In charges of under these cells take care of this matter.

Objectives

• Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
• Grievance Redressal form is available in website and Suggestion / complaint Box isinstalled near the reception area in which the students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the Academics / Administration in the College.
• Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
• Advising all staff to be affectionate to the students and not behave in a vindictive manner towards any of them for any reason.
• To create awareness of availability of members for students and faculties to report grievances.
• To investigate the cause of grievances.
• To ensure effectual solution depending upon the problem.
• Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the principal.

Procedure for Lodging Complaint:

• Students can feel free to submit their complaint in the Grievance Redressal cell form which is available on the college website, or suggestion box.
• The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
• The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

Composition Of Grievance Redressal Cell

• The Grievance Redressal Cell of the institute having provisionof teaching, non-teaching staff has its members and Principal asthe Co-Ordinator.
• The cell is having the provision of being reconstituted every year if situation arises for so by the principal himself along with suggestions sought from the in charge administrative body.
• Anti Ragging and Sexual Harassment Cell is also formed to redress the grievance regarding sexual harassment and ragging.
• All Grievances referred to the Grievance Redressal committee/principal shall be maintain a record in file of Grievance Redressal Committee. The number of grievances settled or pending will be reported to the principal.

The institution aims at solving the Grievances of the students within stipulated academic and non- academic matter within the campus through the online and Grievance/ suggestion box.